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How to give recognition to an employee for work well done
By Kim Harrison,
Consultant, Author and Principal of www.cuttingedgepr.com
Appreciation is a fundamental human need. Employees respond to appreciation expressed through recognition of their good work because it confirms their work is valued. When employees and their work are valued, their satisfaction and productivity rises, and they are motivated to maintain or improve their good work. What’s more, employee recognition is free or low cost!
Employee recognition is the timely, informal or formal acknowledgement of a person’s or team’s behavior, effort or business result that supports the organization’s goals and values, and which has clearly been beyond normal expectations.
Recognition is also a powerful means of communication; it sends extremely positive signals to the recipient and others who are aware of the recognition act. Employee recognition is therefore a communication technique to be encouraged by public relations practitioners, who can play a key role in influencing management to use recognition as a performance enhancer in the workplace.
Despite the unquestioned benefits arising from employee recognition, one of the mysteries of the workplace is that recognition invariably is done badly, if done at all. Few organizations have well-established and accepted formal or informal employee programs in place. Therefore, employee recognition remains an undervalued management technique.
What’s the best way to recognize an employee for work well done? The best formula for recognizing an individual for their efforts is:
Example of giving suitable recognition to an individual
The act of presentation is vital
The actual presentation is a major part of the value of giving recognition. A 1998 survey of 33,774 US and Canadian award recipients revealed that the presentation of an award affects employees’ perception of the entire recognition program and even their perception of their organization as a whole:
Much of the impact of employee recognition lies in the presentation. If an employee receives an award in the mail or somebody flings it on the desk, the award will have little meaning. A good presentation makes a lasting impact. It demonstrates to the recipient and to other employees: “Thanks. Here’s how you’ve done a great job…”
About the Author
Kim Harrison is a recognized authority in the public relations field. His website, www.cuttingedgepr.com, provides a wealth of informative articles and resources on public relations techniques and management.
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